Support

Contact the Concierge

The royal court is always in session. Whatever your enquiry — a ticket gone astray, a listing in need of attention, or simply a question — we are at your service.

Get in Touch

For all enquiries, reach us at the address below. We aim to respond within one working day.

info@bona-agency.com

What to Include

To help us assist you as quickly as possible, please include the following in your message depending on your enquiry:

Ticket Issues & Disputes

  • — Your account email address
  • — The ticket ID (visible on your ticket)
  • — The address of the toilet in question
  • — A brief description of what happened

Host Enquiries & Listing Support

  • — Your account email address
  • — The address of your listing
  • — A description of your question or issue

Payouts & Billing

  • — Your account email address
  • — The approximate date and amount in question
  • — A description of the issue

General Enquiries

Just send us a message — no special format required.

Legal & Privacy

For privacy-related requests, data subject rights under GDPR, or legal enquiries, please use the dedicated address:

privacy@flushiest.com

"No enquiry is beneath the court's attention. We are here to serve."

— The Flushiest Concierge