Community
Flushiest is built on a simple idea: that everyone deserves a clean, safe, dignified moment of peace — wherever they are. This page sets out what we expect from everyone who is part of that mission, whether you open your doors as a host or walk through them as a guest.
When you list a toilet on Flushiest, you're making a promise to the people who find you on the map. They're counting on you — sometimes urgently. Here's what that promise looks like in practice.
We don't prescribe every detail of how you run your space. But there are a few things guests should always be able to expect when they arrive with a valid ticket:
Your listing is a live commitment. When your toilet appears on the map, guests trust that it's open and ready. If that changes — for cleaning, closing time, or any other reason — mark it unavailable promptly. A guest arriving to find a closed door is a bad experience for them and a bad reflection on you.
Hosts who hold active, unused tickets at the time of deactivation are responsible for those guests. We take this seriously and it will be factored into how we assess your listing over time.
The Flushiest community keeps itself honest through reviews. Guests can rate their experience after each visit — and those ratings matter. We monitor listing quality over time, and listings that consistently fall below community expectations may be reviewed, suspended, or removed.
We don't publish a magic number. What we look for is a pattern — repeated complaints about cleanliness, inaccurate listings, or poor host behaviour are taken seriously. One bad review won't end your listing. A habit of them might.
Hosts may refuse entry in circumstances where they have genuine safety concerns — for example, if a guest appears to pose a risk to themselves or to the premises. This is a judgement call, and we trust hosts to exercise it responsibly and rarely.
Refusing entry to a guest with a valid ticket without reasonable cause is a violation of this Standard. The guest will be entitled to raise a dispute and the host's standing on the platform may be affected.
When a host opens their space to you, they're extending a small act of trust. We ask that you honour it.
"The throne is yours — but others may be waiting."
For single-use visits, we ask — as a courtesy to others — that you keep your visit to around 15 minutes where possible. This isn't a hard rule, and we're not setting a timer. It's simply a reminder that on busy days like Kings Day, a little consideration goes a long way.
If you need more time, a 2-hour pass is your friend.
Your reviews help everyone. A quick rating after your visit helps other guests know what to expect and helps good hosts get the recognition they deserve. We ask only that reviews are honest and based on your genuine experience. Reviews submitted in bad faith — to harm a host unfairly or as part of a coordinated effort — may be removed and may result in account action.
Both guests and hosts can flag concerns through the platform. This two-way system is what keeps Flushiest honest. We review all flags and take patterns seriously — but we also know that not every flag is warranted, and we approach each case with that in mind.
Guests can flag
Hosts can flag
Repeated flags against any account — host or guest — will be reviewed by Flushiest. Depending on the nature and frequency of the reports, outcomes may range from a friendly reminder to permanent removal from the platform. We reserve the right to make those decisions at our discretion, and we'll always try to be fair about it.
Flushiest exists to make a small but real difference on days when the city is full and nature is indifferent. We take that seriously.
We commit to reviewing flags and disputes fairly and promptly. We commit to removing listings and accounts that harm the community. We commit to improving this Standard as we learn more about what works.
If something isn't right — on either side — we want to hear about it. Reach us at privacy@flushiest.com and we'll do our best to make it right.